✅ Common Issues and Fixes
What Might Be Wrong | What You Can Do |
---|---|
Extensions are blocking camera/mic access | Disable all active browser extensions before launching TSB |
Ad blockers are interfering | Temporarily turn off ad blockers (e.g., uBlock, AdBlock, Ghostery) |
VPN, proxy, or security plugins running | Turn off browser-based VPN/proxy extensions before test |
Password managers or autofill tools pop up | Disable tools like LastPass, Bitwarden, or browser password prompts |
Extensions continue to run in background | Use a browser profile with no extensions, or try private/incognito mode |
📚 Additional Troubleshooting
To disable extensions:- On any browser: Open Settings or Preferences → Navigate to Extensions/Add-ons Toggle off all extensions before starting your test
- Or use Private/Incognito Mode: Most browsers block extensions by default in this mode
- Restart your browser and relaunch the secure browser from your test link
🌐 Final Check: Launching TSB
Before entering the test:- Ensure no extensions are running in your other browsers.
- Fully close all regular browser windows
- Launch TSB from the provided link or shortcut without any browsers running