Hardware Testing & Setup
Audio Output Not Routing Properly
🔇 Can’t Hear Audio from the Right Device?
If you’re not hearing instructions, alerts, or playback during your Talview test, your audio output may be routed to the wrong device — especially if you’ve connected headphones, Bluetooth speakers, or external monitors. This may affect your examination, especially if there are any audio or video based questions. Here’s how to fix it quickly.✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Audio is playing through a different device | Check and set the correct output device in your system settings |
| Bluetooth device is connected but inactive | Turn Bluetooth off temporarily or reconnect the headphones properly |
| HDMI monitor with no speakers is selected | Switch output from the monitor to internal speakers or headset |
| Output device was unplugged mid-test | Replug your headset or speakers and reselect them in the output list |
| Browser or OS audio settings are misconfigured | Restart your browser and verify permissions for sound output |
🛠 How to Check Output Settings
On Windows:
- Click the 🔊 Sound icon in the taskbar
- Click the arrow next to the volume slider
- Select your preferred output device (e.g., Headphones, Speakers)
On Mac:
- Go to System Settings → Sound
- Under Output, select your desired device (e.g., MacBook Speakers, USB Headphones)
- Adjust the volume slider if needed
📚 Additional Troubleshooting
- Disconnect all extra audio devices (Bluetooth, HDMI) and use only one output device
- Refresh the Talview test page after switching audio devices
- Avoid using screen-sharing apps or conferencing tools during the test — they can interfere with audio routes
🌐 Final Check: Audio Working?
Once your device is selected:- Play any sound or system audio to verify it’s working
- Rejoin your Talview test link and check if the test audio plays
- Make sure your volume is not muted
🆘 Need More Help?
If audio is still not working:- Take a screenshot of your sound settings
- Contact Talview Support with your test link, email ID, and what you’ve tried