✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Audio is playing through a different device | Check and set the correct output device in your system settings |
| Bluetooth device is connected but inactive | Turn Bluetooth off temporarily or reconnect the headphones properly |
| HDMI monitor with no speakers is selected | Switch output from the monitor to internal speakers or headset |
| Output device was unplugged mid-test | Replug your headset or speakers and reselect them in the output list |
| Browser or OS audio settings are misconfigured | Restart your browser and verify permissions for sound output |
🛠 How to Check Output Settings
On Windows:
- Click the 🔊 Sound icon in the taskbar
- Click the arrow next to the volume slider
- Select your preferred output device (e.g., Headphones, Speakers)
On Mac:
- Go to System Settings → Sound
- Under Output, select your desired device (e.g., MacBook Speakers, USB Headphones)
- Adjust the volume slider if needed
📚 Additional Troubleshooting
- Disconnect all extra audio devices (Bluetooth, HDMI) and use only one output device
- Refresh the Talview test page after switching audio devices
- Avoid using screen-sharing apps or conferencing tools during the test — they can interfere with audio routes
🌐 Final Check: Audio Working?
Once your device is selected:- Play any sound or system audio to verify it’s working
- Rejoin your Talview test link and check if the test audio plays
- Make sure your volume is not muted