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The session summary report gives proctors a consolidated view of a candidate’s session integrity concerns, helping them make informed review decisions without needing to watch the full recording. In this FAQ, you will find answers to common questions about the features currently available in the session summary report.

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General

Q1. What is the session summary report? The session summary report is a structured overview of a candidate’s proctored session. It displays the session outcome, candidate details, an AI-generated summary, and any flagged incidents, giving proctors everything they need to assess a session efficiently in one place. Q2. What does the session outcome rating mean? The session outcome rating appears as a banner at the top of the report and indicates the overall integrity level of the session:
  • Needs Review means the session requires proctor attention before a decision can be made.
  • Low indicates a low integrity score, meaning there is a higher risk of integrity incidents.
  • High indicates a high integrity score, meaning there is a lower risk of integrity incidents.

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Candidate header

Q1. What photo is shown in the candidate header? The photo shown is the candidate’s base image, which is the face captured the first time they took a proctored exam on the platform. Reviewers can use this as a visual reference to confirm the candidate’s identity during the review. Q2. What is the candidate ID shown in the report? The candidate ID is the external ID assigned to the candidate by the exam organization’s system. It can be used to cross-reference the candidate across platforms if needed. Q3. What is the AI-generated summary? The AI-generated summary is a brief, plain-language overview of how the session went from a proctoring perspective, including whether any incidents occurred. It is an AI-assisted starting point and should be used alongside the incidents and video evidence when making a review decision, rather than as a definitive conclusion. Q4. What do the session start time and end time mean? The session start time is when the candidate began their proctored exam session and the session end time is when they completed it. Reviewers can use these timestamps to understand the duration of the session and identify any unusual timing patterns.

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Contributing incidents

Q1. What is a contributing incident? A contributing incident is a group of events that were detected and flagged during the session. These appear in the contributing incidents section of the report. Q2. What do the incident severity levels mean? Severity indicates the risk level of a contributing incident:
  • High (red) indicates a significant integrity concern that warrants close review.
  • Medium (orange) indicates a moderate integrity concern that may require further assessment.
Q3. What does the duration shown on an incident card mean? The duration is the time window during which the flagged events were grouped together. Any events that occur within the defined incident window are captured in the same incident. Q4. What does the event count on an incident mean? The event count shows how many individual events were detected and grouped together to form that incident within the duration window. Q5. Can I go through the timeline inside an incident video clip? The video evidence on an incident card supports play, pause, and full screen. To review the full session in more detail, use the Session Playback link in the candidate header.