After completing your Talview Assessment, you may expect a status update from the organization within a specified timeframe, such as 3-7 business days. If no update arrives via email, delays can stem from internal review processes, high candidate volumes, or workflow configurations set by your recruiter. This article details the steps for candidates to resolve missing status updates efficiently, while respecting organizational review processes.Documentation Index
Fetch the complete documentation index at: https://docs.talview.com/llms.txt
Use this file to discover all available pages before exploring further.
Check Your Assessment Status
Check your inbox, spam, and junk folders for automated notifications, which often include your assessment ID, submission confirmation, and expected next steps. Status delays commonly arise from high candidate volumes, internal evaluation queues managed by the organization, or customized workflow settings.Contact Your Recruiter or Hiring Manager
Your recruiter or hiring manager remain the primary point of contact, as they are in control of the status notifications.- Use the email address provided in your initial assessment invitation.
- Reference your full name, assessment ID, and completion date in the subject line, e.g., “Status Update Request - Assessment ID [ID] - [Your Name]”.
- Politely request an update and mention the expected timeline if communicated.
Talview Support for Technical Issues
Contact Talview support only for platform specific problems, such as login failures or confirmation discrepancies and not for status inquiries.- For assistance, submit a support ticket at (https://talview.freshdesk.com/support/tickets/new) and include your assessment details.
- Use the in-app “Contact Support” feature if available during your session.