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Being unable to load the evaluation form when you’re ready to submit your assessment of a candidate can bring your workflow to a halt. This is usually caused by a configuration issue, a browser problem, or a connectivity issue on Talview. In this article, you will find the most common causes and fixes to get the evaluation form loading correctly so you can complete and submit your evaluation without delay.

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🔎 Troubleshooting Common Issues

What Might Be WrongHow to Fix It
No evaluation form has been configured for this stepEvaluation forms are optional and must be configured for each candidate and step by the recruiter or admin.
If no form has been set up, it won’t appear in the side panel.
Check with the recruiter to confirm whether a form is expected for this candidate and step.
The page hasn’t loaded the latest dataTry refreshing your browser by pressing Ctrl + R (Windows) or Command + R (Mac) to reload the page and fetch the latest data.
Then reopen the evaluation side panel and check again.
Your browser is blocking the form from loadingTry opening the platform in a different browser.
Chrome, Edge, or Firefox are recommended for the best compatibility.
Your browser cache is causing a display issueClear your browser cache by pressing Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac), reload the page, and reopen the evaluation side panel to check if the form appears.
A slow or unstable internet connection is preventing the form from loadingCheck your internet connection and switch to a more stable network if possible.
Once reconnected, reopen the evaluation side panel and try again.
The form was configured incorrectlyThe evaluation form may have been set up with an error, preventing it from loading properly.
Reach out to the recruiter or admin to verify that the form has been configured correctly for this candidate and step.
You’re viewing the wrong step in the candidate detail viewEvaluation forms are tied to specific steps.
Make sure you’ve navigated to the correct step in the candidate detail view before opening the evaluation side panel.
Additional Tips
  • If the evaluation form is missing but you’re confident one should be there, don’t submit your evaluation yes, reach out to the recruiter or admin first to get the form set up correctly before proceeding.
  • If the form loads but some fields appear blank or broken, try refreshing the page and reopening the side panel. If the issue continues, flag it to the recruiter or admin so they can review the form configuration.
  • You can still add your comments and recommendation in the evaluation side panel even if the form isn’t loading but confirm with the recruiter whether the form is required before submitting without it.
  • If the issue persists after trying all the steps above, reach out to your admin or recruiter for further assistance.