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Submitting an evaluation only to find it missing or locked afterwards can be confusing and disruptive, particularly when you need to make a correction. This is usually caused by a page loading issue, a navigation error, or a permission-related problem on Talview. In this article, you will find the most common causes and fixes to locate your submitted evaluation and edit it if needed.

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🔎 Troubleshooting Common Issues

What Might Be WrongHow to Fix It
The page hasn’t loaded the latest dataTry refreshing your browser by pressing Ctrl + R (Windows) or Command + R (Mac) to reload the page and fetch the latest data.
Then navigate back to the candidate and check if your evaluation appears.
You’re looking under the wrong stepEvaluations are tied to specific steps. Make sure you’ve navigated to the correct step in the candidate detail view where you originally submitted your evaluation.
The candidate has been reassigned to a different evaluatorIf the candidate was reassigned after you submitted your evaluation, you may no longer have access to view or edit it.
Reach out to the recruiter to confirm your current assignment status for that candidate.
The edit option isn’t visible due to a browser display issueTry clearing your browser cache by pressing Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac), reload the page, and navigate back to the candidate detail view to check again.
The workflow or step has been locked by the recruiterIf the recruiter has locked the workflow or step, evaluations may no longer be editable.
Check with the recruiter to confirm whether edits are still permitted for that candidate and step.
Your browser is preventing the edit option from loadingTry opening the candidate detail view in a different browser. Chrome, Edge, or Firefox are recommended for the best compatibility.
Additional Tips
  • If you’re unsure whether your evaluation was submitted successfully in the first place, navigate to the candidate detail view and look for your name and recommendation under the relevant step, this confirms the submission went through.
  • If you need to make an urgent correction to a submitted evaluation and can’t find the edit option, reach out to the recruiter immediately so they’re aware of the situation while you work on resolving the access issue.
  • Only your own evaluation is editable, you can view but not modify evaluations submitted by other evaluators.
  • If the issue persists after trying all the steps above, reach out to your admin or recruiter for further assistance.
📚 Related Articles
  • How to view and edit a submitted evaluation
  • How to submit an evaluation (comments, form, and recommendation)
  • Why is the evaluation form not loading in the evaluation side panel?