Device Compatibility & Access
Fixing issues from work laptops with restrictions
Company-managed laptops often include admin-level restrictions that can block camera, microphone, screen sharing, or other permissions required for proctored exams and interviews. These restrictions are enforced by IT teams to protect company data, but they may prevent essential functions during test setup.
🚫 Work laptop restrictions – Fixing compatibility issues
✅ Common issues on work devices
| Blocked action | Possible restriction |
|---|---|
| Camera/mic not accessible | OS-level permission or browser blocked by admin |
| Screen sharing fails | Browser flag or OS setting restricted |
| Browser updates disabled | Company policy restricts installing latest versions |
✅ What you can do
- Use a personal laptop instead, if available — this avoids IT-imposed restrictions entirely.
- Check browser and system permissions
- Enable access for camera, microphone, and screen sharing
- Follow the steps in these articles to enable:
- Camera*
- Microphone*
- Screen sharing*
- Test in Chrome, Edge, or Firefox (latest version)
- Contact your IT team
- Ask if restrictions like screen recording blocks, audio input filters, or group policies are in place