Device Compatibility & Access
Company Proxy Blocking Test URL
If your Talview test link isn’t opening or certain pages aren’t loading, your company’s proxy server or network firewall may be blocking access to Talview’s test URLs. This is common on corporate-managed devices or networks with restricted internet policies.
✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Company proxy/firewall is blocking Talview servers | Try switching to a personal device or personal network (like home Wi-Fi or mobile hotspot) |
| Company VPN is active | Turn off the VPN or ask your IT team if it’s required |
| You’re on a restricted office network | Use your mobile hotspot or connect via an unrestricted Wi-Fi network |
| Security software is filtering test URLs | If you’re allowed, temporarily disable the proxy or use a browser not managed by the company |
| Network filters block required ports/services | Contact IT and request to whitelist Talview URLs listed below |
📚 Additional Troubleshooting
If you must use a company device or network:- Ask your IT team to whitelist these domains:
*.talview.com*.proview.io*.talview.nz*.tlv.sh*.twilio.com*.livekit.cloud*.firebasedatabase.app
- Try accessing the test on another device (like your phone or personal laptop)
🌐 Final Check: Load the Test Page
Once on an open network:- Reopen the Talview test link.
- Complete the system compatibility check.
- Ensure camera, mic, and network all show “Pass”.