Device Compatibility & Access
Supported OS versions for assessments
To ensure compatibility with camera, microphone, screen sharing, and secure browser features, your device must run a supported version of Windows, macOS. Outdated or unsupported operating systems may prevent you from completing the test successfully.
Supported OS versions for assessments
✅ Supported OS versions
| Operating system | Minimum supported version |
|---|---|
| Windows | Windows 10 and above |
| macOS | macOS 12.6.7 and above |
| iPhone/iPad | iOS 14 and above |
| Android | Android 10 and above |
❗ Devices running older versions may face issues like blocked camera/mic access, failed screen share, or secure browser errors.Here’s the breakdown of the statuses for the OS compatibility:
| OS Category | Passed | Warning | Failed |
|---|---|---|---|
| Windows | Windows 10+ fully updated (no S mode) | Outdated Windows (<10; S mode) | Unsupported OS (XP, RT, S mode, test builds) |
| macOS | 10.15+, 11+ | 10.13–10.14 | < 10.13 |
| Linux | Ubuntu 18.04+ | Older but supported distros | Unsupported or test builds |
✅ How to check your OS version
- Windows: Go to Settings > System > About
- macOS: Click the Apple logo > About This Mac
- iOS: Go to Settings > General > About
- Android: Go to Settings > About phone
✅ What to do if your OS is outdated
- Update your device to the latest available OS version
- Follow these links:
- Switch to another supported device if your current one cannot be updated
- Contact your test coordinator if you’re unable to access a compatible device
Keeping your OS up to date ensures full functionality and better security for your test environment.
🆘 Need More Help?
If you’re still unsure whether your device is supported or facing OS-related issues:- Take a screenshot of your OS version page
- Contact Talview Support with:
- Your device make and model
- Your operating system version
- A brief description of the issue you’re facing