If your screen isn’t being detected during a test or interview, you may not be able to share your screen or proceed with the session. Follow the steps below to resolve this issue quickly.
What Might Be Wrong | What You Can Do |
---|---|
Browser screen sharing permissions are blocked | Ensure your browser has screen recording/screen share permissions enabled in system settings. |
Using an unsupported browser | Use the latest version of Google Chrome or Microsoft Edge for best results. |
Screen sharing blocked by OS privacy settings (macOS) | On macOS, go to System Settings > Privacy & Security > Screen Recording and enable permission for your browser>Restart the browser for changes to apply. On Windows, go to Settings > Privacy & Security > App permissions > Screen recording (or Camera/Microphone) and enable permission for your browser > Restart the browser for changes to apply. |
Multiple displays connected (extended screens) | Try sharing your entire screen instead of a specific tab/window. Disconnect extra monitors if needed. |
Pop-up blocked or screen selection not made | After clicking “Share Screen,” be sure to select a screen/tab and then click Share in the dialog. |
Outdated browser version | Update your browser to the latest version and restart it. |
Browser extension conflicts | Temporarilydisable browser extensions that may interfere with screen sharing (like_ad blockers_ ). |