Device Compatibility & Access
Unsupported Device Warning: What It Means and Next Steps
When attempting to start your assessment or interview, you may encounter a “Device Not Supported” warning. This typically indicates that the device you’re using does not meet the platform’s hardware or system requirements for the test type you’ve been assigned. This article helps you understand what this warning means, which devices are supported, and how to resolve the issue to proceed smoothly with your test or interview.
✅ Supported Devices for Assessments & Interviews
Before addressing unsupported scenarios, review the recommended devices based on your test format. Using one of these ensures smooth performance and full feature access.| Test Type | Recommended Device |
|---|---|
| Proctored Assessments | Desktop or Laptop (Windows/macOS) with webcam & microphone |
| Live Interviews | Desktop or Laptop with stable audio/video setup |
| Coding/Simulation Tests | Desktop/Laptop with physical keyboard and full browser support |
| MCQ Non-Proctored Tests | Mobile may be supported (refer to invite instructions) |
🚫 Why You’re Seeing the “Device Not Supported” Warning
This message appears when the Talview platform detects that your current device may not reliably support critical test functionalities such as proctoring, screen sharing, or coding environments.| Device Type | Why It’s Unsupported |
|---|---|
| Smartphones (Android/iOS) | Proctored and simulation-based tests require secure environments and stable hardware |
| Tablets (Android/iOS) | Similar limitations as phones; may lack consistent compatibility with test tools |
| Chromebooks/Touch-only | Often lack necessary permissions/system-level access needed for secure assessments |
🔍 What This Means for You
Continuing with an unsupported device may lead to:- Inability to start or complete your test
- Missing functionality (e.g., webcam access, test interface errors)
- Test session being flagged as non-compliant
- Poor quality during interviews (audio/video issues)
Important: Even if the test loads, unsupported devices may prevent submission or lead to incomplete evaluations.