If you see a message that the evaluator didn’t join your scheduled session, it means the interviewer or proctor has not accessed the platform. This may cause delays in starting your interview or assessment. Here’s what you can do.Documentation Index
Fetch the complete documentation index at: https://docs.talview.com/llms.txt
Use this file to discover all available pages before exploring further.
🔎Troubleshooting Common Issues
| What Might Be Wrong? | What You Can Do |
|---|---|
| The evaluator may be facing technical difficulties joining the session. | Wait a few minutes and stay logged in. The evaluator may rejoin after restarting their device. |
| Evaluator has network connectivity problems | Allow some time for them to resolve it. Stay on the platform so you don’t miss when they join. |
| The session started before the evaluator was ready or logged in | Stay connected and check for updates from the recruiter. |
| Incorrect or expired invite link or session credentials | Contact your recruiter or Talview coordinator to confirm the correct session details. |
| Scheduled time or time zone confusion | Double-check the scheduled session time and your time zone. Reach out to your recruiter if unclear. |
| Evaluator’s device or browser security settings blocking access | The evaluator may be fixing this; wait for their confirmation. |
| Evaluator joined a different session | Stay logged in while the issue is clarified by your recruiter. |
| Evaluator has hardware issues like webcam or microphone malfunction | Wait while they troubleshoot, and keep the communication open with the Recruiter |
Note:
- Arrive on time and stay patient while the evaluator joins.
- Follow instructions from your recruiter or Talview coordinator.
- Maintain readiness with a working device, browser, and stable internet connection.