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When you click the Export button in Talview’s Workflow Tools, you expect a complete report with all candidate assessment data. However, sometimes the downloaded xlsx file contains incomplete information or appears entirely blank, making it difficult to review candidate performance and make informed hiring decisions. This article helps recruiters troubleshoot and resolve issues when exported assessment data is incomplete, missing, or blank.

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🔎 Troubleshooting Common Issues

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Additional Tips:

  • Try exporting a smaller date range or subset of candidates first to isolate whether the issue is related to data volume or specific candidate records.
  • If the CSV opens but the file is blank despite candidates completing the assessment, check whether evaluation has been completed.
  • Try using a different browser (Chrome, Firefox, Edge) if the export consistently fails, as browser-specific issues can sometimes interfere with file downloads.