Why is the Preview button disabled?

If the Preview button at the top right of the Form Editor appears disabled and you can’t click it on Talview’s Admin platform, this is usually because the form doesn’t have any content yet. In this article, you’ll learn why this happens and how to enable it.

🔎 Troubleshooting common issues

What might be wrong	How to fix it
The form canvas is empty	1. The Preview button is intentionally disabled when the form has no content. 2. Add at least one field to the canvas (type / to see available commands), and the button will become active.
You added content but the button is still disabled	1. The change may not have been saved yet. 2. Click somewhere else on the canvas and wait for the ✓ Saved indicator to appear in the header. 3. Then try clicking Preview again.
A temporary loading issue is preventing the button from activating	1. Press `Ctrl + Shift + R (Windows)` or `Command + Shift + R (Mac)` to do a hard reload. 2. Reopen the form from the Forms list and check if the button is now active.

Additional TipsThe Preview button only becomes active once the form has at least one field or block of content on the canvas. This is by design to prevent previewing an empty form.

How to preview a form in web and mobile view Why is the form preview not displaying correctly?

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Why is the Preview button disabled?

🔎 Troubleshooting common issues

​🔎 Troubleshooting common issues

🔎 Troubleshooting common issues