Step-by-Step Walkthrough
https://app.arcade.software/share/2PXi9W1dYc44dSdvz2MS- Check Status in the Table View
- Login as a recruiter and select the workflow and open the Interview step.
- In the table view, look at the candidate and interviewer attendance by hovering on the avatars against them. Their status will display as:
- Not joined – The participant has not joined the interview room.
- Joined – The participant is currently in the interview room.
- No Show – The participant did not join during the interview window.
- View Status in the Side Panel
- Click on the interview card for any candidate.
- In the side panel, you’ll see the same join statuses (Yet to Join, Joined, No Show) for both the candidate and interviewer.
- Recruiter Escalation Email
- If either the candidate or the interviewer has joined but is waiting alone for more than 5 minutes after the interview start time, the system automatically sends an escalation email.
- This email is sent to the interview organizer (recruiter) to notify them of the delay so they can take corrective action.
Checking join statuses in real time helps recruiters proactively step in. If you receive an escalation email, follow up quickly with the participant who hasn’t joined to prevent interview cancellations or extended waiting times