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Introduction

Talview’s Ivy Interview is an AI interviewer designed to conduct human-like, structured interviews at scale. Ivy replicates the intelligence, empathy, and diligence of a top recruiter by listening to candidate responses in real-time, asking dynamic follow-up questions, and evaluating both verbal and non-verbal cues. This AI-powered interviewing agent enables candidates to complete interviews at their convenience, eliminating scheduling bottlenecks while maintaining consistency, fairness, and objectivity throughout the evaluation process. This FAQ is designed to guide you through the complete interview experience, including how to prepare, what to expect during your interview. It also covers important topics like technical readiness, privacy and security, and where to get help if you face any issues during your assessment.

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1. Before You Begin

Q1. What is Talview’s Ivy Interview? Ivy is an AI-powered interviewing agent that conducts structured, interactive interviews similar to live human interviews. It engages with candidates and asks follow-up questions based on responses, and evaluates communication skills, problem-solving abilities, and critical thinking. Q2. What are the system requirements for Ivy Interview? For web-based interviews, you need Windows 10 or above, macOS 12.7.2 or above. Use the latest versions of Google Chrome, Microsoft Edge, or Mozilla Firefox. Your device should have at least 4GB RAM (8GB recommended), a dual-core processor at 2 GHz, and a webcam capable of at least 15fps. Q3. Do I need to install any special software? Most Ivy Interviews are conducted through your web browser without additional software installation.

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2. Interview Experience

Q4. What to expect during an Ivy (AI) interview
  • When you join an Ivy interview, you will interact with an AI interviewer that conducts a natural, conversational experience similar to live interviews.
  • Ivy will ask you structured, role-specific questions and listen to your responses in real-time. Based on what you share, Ivy will ask relevant follow-up questions to explore your experience, competencies, and skills more deeply.
  • The AI evaluates both your verbal responses and non-verbal cues, such as body language and communication style, to provide a comprehensive assessment.
  • Throughout the session, you can engage with Ivy at your own pace in an asynchronous format, meaning you complete the interview at your convenience without scheduling constraints.
  • After the interview, Ivy automatically generates a detailed report with transcripts and scoring metrics that the hiring team reviews.
Q5. Will Ivy ask me follow-up questions? Yes, Ivy uses advanced natural language processing to adapt the conversation flow based on your responses. When you mention relevant experience, Ivy automatically asks follow-up questions to gather more detailed information, creating a personalized interview experience. Q6. How does Ivy evaluate my performance? Ivy captures and analyzes both verbal responses and non-verbal cues to provide a comprehensive evaluation of your potential. The AI uses a proprietary conversation engine that ensures a structured and standardized interview process, assessing you on consistent criteria including communication skills, problem-solving, and critical thinking. Q7. Is the Ivy Interview fair and unbiased? Yes, Ivy’s structured format eliminates biases often present in traditional interviews. Every candidate is assessed using the same standardized questions and objective scoring criteria, ensuring consistency and fairness throughout the evaluation process. Q8. How long does an Ivy Interview take? The duration varies depending on the role and questions configured by the hiring organization. However, there is a timer where you can track your interview duration. Since Ivy is an on-demand interviewing agent, you can complete the interview at your convenience without time zone constraints. Q9. What happens if I accidentally close the Ivy interview?
  • If you accidentally close the browser window or tab during your Ivy interview, you should attempt to rejoin the session immediately using the original interview link provided in your invitation email.
  • Depending on how your interview was configured by the hiring organization, you may be able to resume where you left off or restart the session.
  • If you experience technical difficulties or cannot rejoin, contact your recruiting coordinator or the support contact provided in your interview invitation as soon as possible to explain the situation and request assistance. They can help determine whether you can continue the interview or need to reschedule.
Q10. How to know if your interview submission is complete?
  • After you finish answering all questions in your Ivy interview, you will typically receive an on-screen confirmation message indicating that your interview has been successfully submitted.
  • This confirmation ensures that your responses have been captured and that Ivy has generated the evaluation report for the hiring team.
  • If you have concerns about submission status, contact your recruiting coordinator immediately with details about your session to verify that your interview was received.

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3. Device Permissions

Q11. Why does Ivy Interview need access to my camera and microphone? Ivy requires camera and microphone access to conduct interactive, real-time interviews where it can listen to your responses and observe non-verbal cues. These permissions are essential for the AI to capture verbal responses and interpret visual signals, providing a comprehensive evaluation similar to live interviews. Q12. What should I do if my camera or microphone is blocked? If your device or browser security settings are blocking access, temporarily disable firewall, VPN, or restrictive browser settings. Ensure permissions for webcam and microphone are granted in both your device settings and browser settings. You may need to restart your browser after making changes. Q13. Can I test my camera and microphone before the interview? Yes, you should test your camera and microphone before joining your interview. This allows you to verify that your camera and microphone are functioning properly and that permissions are correctly configured.

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3. Device Permissions

Q14. How does Talview protect my privacy during Ivy Interviews? Talview follows strict data protection regulations including GDPR and local laws to ensure candidate privacy and data security. The platform employs encryption for data in transit and at rest, secure access controls, and regular security audits. Q15. What data does Ivy collect during interviews? Ivy collects data such as facial recognition information, screen activity, responses, and behavioral cues necessary to conduct the interview evaluation. Talview’s Privacy Policy clearly shows candidates what data is collected and why, and you must provide consent before starting the interview process. Q16. How long is my interview data stored? Talview keeps biometric and behavioral data only for a limited duration as required by the specific use case, deleting it automatically afterward unless required for compliance purposes. Talview does not let your information linger unnecessarily, reducing privacy risks. Q17. Can I opt out of data collection? Talview provides transparency about data collection and allows candidates to understand what’s happening during their interview. You can review the Privacy Policy before starting your session. However, certain data collection is necessary to conduct the AI interview evaluation.

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4. Troubleshooting & Support

Q18. What should I do if I cannot join my Ivy Interview? First, confirm you received the correct invite link and session details. Check your spam folder. Ensure your system meets Talview’s technical requirements and that you are using a compatible browser. Clear your browser cache, restart your device, and try joining again. Q19. What if I’m experiencing network connectivity problems? Confirm you have a stable internet connection with at least 1-2 Mbps upload and Run a Speed Test. If possible, switch to a different network or move closer to your Wi-Fi router. Disable VPNs or proxies that may interfere with connectivity. Q20. What should I do if Ivy AI does not respond during my interview? If Ivy stops responding, check your internet connection stability first. Try refreshing your browser or testing in Incognito/Private mode to rule out extension conflicts. Ensure your microphone is working properly and that Ivy can hear your responses clearly Q21. My camera or microphone is not working during the interview. What should I do? Test your hardware to ensure your camera and microphone are functioning properly. Check that you have granted camera and microphone permissions in both your browser and device settings. Try using a different device if hardware issues persist. Q22. Should I try a different browser if I’m having problems? Yes, if you encounter persistent issues, try switching to a different supported browser such as Google Chrome, Microsoft Edge, or Mozilla Firefox. Testing in Incognito or Private mode can also help identify if browser extensions are causing conflicts.