✅ Common Causes and Fixes

What Might Be WrongWhat You Can Do
You haven’t downloaded the installer yetUse this official link to Download TSB for Mac.
macOS blocks unidentified appsGo to System Settings → Privacy & Security, scroll down, and click Allow next to the blocked TSB app.
You opened the file from DownloadsMove the app to your Applications folder before launching.
You skipped final installation stepMake sure to click Finish or Close once setup is complete.
You’re using a work-issued deviceTry using a personal Mac — office devices may block installations.

📚 Additional Troubleshooting

Still stuck?
  • Restart your Mac before and after installing
  • Install only the Mac version (don’t try Windows installer)
  • Review our TSB guide for step-by-step help

🌐 Final Check: Confirm Installation

After installing:
  • Open your Applications folder and find Talview Secure Browser
  • Double-click it to launch
  • Grant any permissions macOS requests