✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| TSB didn’t install correctly | Uninstall TSB completely, then download and reinstall the latest version. |
| App is blocked by antivirus | Open your antivirus and add TSB as a trusted app. Here’s how. |
| You don’t have permission to run apps | Right-click the TSB icon → Run as Administrator. |
| Background apps are interfering | Close apps like screen recorders, VPNs, remote desktops, or pop-up blockers. |
| System is still booting or lagging | Restart your computer and wait 1–2 minutes before trying again. |
📚 Additional Troubleshooting
Still nothing happens?- Try launching TSB from the Desktop icon or Start Menu
- Make sure the installation file was actually run after downloading
- Confirm your antivirus/firewall is not silently blocking the app
🌐 Final Check: Confirm It’s Working
Before reattempting the test:- Right-click the TSB icon and choose Run as Administrator
- Wait up to 10–15 seconds on slower systems
- Allow any pop-ups or permission requests