Talview Secure Browser (TSB) Compatibility
Troubleshooting TSB Not Launching - Mac
If Talview Secure Browser (TSB) doesn’t launch on your Mac, macOS security may be blocking it, preventing you from proceeding with the test. This is common when installing apps from outside the App Store.
✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| TSB wasn’t installed correctly | Delete the app, then download the latest version and reinstall it. |
| You opened the file directly from Downloads | Move TSB to your Applications folder and launch it from there. |
| Mac doesn’t show any warning at all | Open System Settings → Security → Allow Apps from Identified Developers. |
| Background restrictions or slow startup | Restart your Mac, close all other apps, then try launching TSB again. |
📚 Additional Troubleshooting
Still stuck?- Open Finder → Applications → Double-click TSB to launch
- Make sure you installed only the Mac version
- Review Mac-specific TSB guide for permissions
🌐 Final Check: Confirm It’s Working
After fixing permissions:- Go to the Applications folder and open TSB
- Wait 10–15 seconds for it to launch
- Approve any macOS permission or firewall prompt