Talview Secure Browser (TSB) Compatibility
Fixing TSB Crashing Mid-Session
If the Talview Secure Browser (TSB) crashes or closes unexpectedly during your test or interview, it may interrupt the session or result in auto-submission. This can happen due to system limitations, background conflicts, or security software interference.
✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| System resources (RAM/CPU) are maxed out | Close all other applications before launching TSB. Avoid running screen recorders, IDEs, or browsers. |
| Antivirus or firewall force-closes TSB | Allow TSB.exe or Talview Secure Browser through your firewall/antivirus. |
| System auto-sleep or screen timeout is triggered | Set your power settings to “Never sleep” and disable screen savers during the session. |
| OS or driver issues | Ensure Windows/macOS is up to date. Restart your device before the test to apply pending updates. |
| Corrupted TSB installation | Reinstall TSB using the official download link from your test invitation. |
| External devices interfere | Disconnect any external displays or input devices (e.g., game controllers, docking stations). |
📚 Additional Troubleshooting
Still facing issues? Try these:- Review the System Requirements for TSB: Ensure your device meets the necessary specifications for running the Talview Secure Browser.
- Allowing TSB in Antivirus & Firewall: Learn how to configure your security settings to prevent interference with TSB.
- Reinstall using the Latest TSB Version: Download and install the most recent version of the Talview Secure Browser to ensure optimal performance.
🌐 Final Check: Prepare for Re-Launch
Before you relaunch TSB or resume the test:- Restart your computer to clear temporary glitches
- Make sure your battery is charged or the device is plugged in
- Close all apps except TSB