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After a candidate completes their exam, the Coordinator Console gives you access to their session details, including the session summary, incident count, ID verification, and session playback. In this article, you will learn how to review a candidate’s exam session in the Coordinator Console. Before You Begin Make sure you have:
  • Coordinator role access on your Talview account.
  • At least one candidate with a Completed status in the assessment tab.

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Step-by-Step Guide

1. Open the exam from the Exams list From the Coordinator Console, navigate to the Exams section using the left sidebar. Click on the exam you want to review. 2. Go to the assessment step tab Inside the exam, click the tab for the assessment step you want to review. The tab shows the total candidate count in brackets. 3. Find the completed candidate In the candidate list, locate the candidate whose session you want to review. Candidates who have finished their exam will show a Completed status in the Status column. 4. Click on the candidate’s row Click anywhere on the candidate’s row to open their session details panel on the right side of the screen. The panel shows the following information: Session Summary card:
  • Incident Count - a breakdown of incidents flagged during the session, categorised by severity: High, Medium, and Low
  • Summary - an AI-generated text overview of the session, covering anomalies detected and their frequency across the timeline, verification outcomes, and the overall severity rating. If the summary is still being prepared, the panel will show “No summary available” - check back shortly
ID Verification card:
  • Shows the front capture of the candidate’s ID document submitted during the session
Registration Details card:
  • Booking External ID - the unique ID for this candidate’s booking
  • Email - the candidate’s email address
  • Slot- the time slot the candidate was booked in
  • Center - the center the candidate attended
  • Exam Step - the assessment step the candidate completed
5. Access the Session Summary Report To view the full session details including contributing incidents and candidate submissions, click the Session Summary Report icon in the panel. This opens the full Session Summary Report page. 6. Watch the session playback From the Session Summary Report, click the Session Playback button to open the full session recording. See How to access session playback for a candidate for the full walkthrough.
Note: If the candidate’s session was interrupted before completion, the panel will display an grey banner stating: “This summary and the risk index is based on the session up to the point the candidate’s session stopped.” Review the available details carefully before making any decisions.
Additional Tips
  • The session details panel is available only for candidates with a Completed status, it will not be accessible for candidates who are Invited, In Progress, or in any other state.
  • The session summary text may take a few minutes to generate after the exam is completed. If it shows “No summary available”, check back shortly.
  • Use the Incident Count in the panel as a quick indicator before opening the full Session Summary Report - if all values are zero, the session is likely straightforward to review.