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When conducting screening calls through Talview’s Workflow tools, recruiters and hiring managers often need to access a candidate’s call history to review previous interactions, track communication patterns, and make informed decisions about the hiring process. This article provides a comprehensive step-by-step guide to help you locate, view, and interpret candidate call history.

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Steps to view candidate’s call history

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1. Access the workflow dashboard:

  • Navigate to the Workflows section from the side navigation panel.
  • Choose the appropriate workflow containing your candidate list.
  • Select the candidate, whose call history you want to view.

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2. Viewing the call history:

  • In the candidate’s profile, locate the Call History option to review previous interactions and to make informed decisions about the hiring process.
  • You can play the Call recordings to delve into the details of each discussion and assess the current status of every call.