Why is there a delay in receiving candidate or interviewer notifications? - Talview Docs

Delay in receiving candidate or interviewer notifications within Talview’s Notification Inbox can be a critical workflow bottleneck for recruiters, affecting coordination, candidate experience, and interview outcomes. This article helps recruiters diagnose and resolve issues related to notification delays in Talview’s Workflow Tools.

🔎 Troubleshooting Common Issues

What might be wrong	How to fix it
Inbox clutter due to grouped or bulk notifications	Use “Mark as Read/Unread”, “Reply”, or “Forward” tools to clear or monitor crucial alerts
Slow network or system connectivity	Ensure stable internet connectivity and refresh or restart device if delays persist
Notification mailbox sync issues	Log out and sign in again or clear cache to force mailbox resync

Additional Tips:

Refresh the Notification Inbox regularly; recent enhancements allow faster reading, forwarding, and action on notifications.
Ensure strong internet connectivity, especially during real-time virtual hiring events to avoid delays in message receipt.
If notifications still don’t arrive after standard troubleshooting, contact Talview Support for deeper technical diagnosis.

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