If you’re using a Secure or Locked-down Browser (often required for proctored tests) and your microphone isn’t being detected, it’s usually due to restricted permissions or system-level blocking. This can prevent the system from capturing your audio, which may lead to interruptions, inability to communicate, or even disqualification from the test. In this article, you’ll learn the common reasons this happens and how to resolve it.Documentation Index
Fetch the complete documentation index at: https://docs.talview.com/llms.txt
Use this file to discover all available pages before exploring further.
✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Secure browser blocks device access | Restart the secure browser and ensure all permissions are granted when prompted. |
| Mic access not allowed in system settings | Go to system settings and enable mic access for all apps. |
| Another app is locking the mic | Close other apps like Zoom, Teams, or Skype that might be using the mic. |
| External mic not connected properly | Reconnect the USB or audio jack. Try a different port if needed. |
| Mic disabled in BIOS or device manager | Check system BIOS (advanced) or use Device Manager to enable it. |
| Antivirus or security software is blocking mic | Temporarily allow mic access or ask IT to whitelist the secure browser. |
🔧 Final Check: Allow Microphone at OS Level
Make sure the operating system allows microphone access for all applications:Windows:
- Go to:
Settings > Privacy & Security > Microphone - Enable microphone access for all apps (secure browsers may not appear by name)
macOS:
- Go to:
System Settings > Privacy & Security > Microphone - Ensure microphone access is turned ON system-wide