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Encountering a ‘Camera not found’ error during an onboarding can prevent you from proceeding with your assessment. This error typically occurs due to hardware connection issues, browser permission settings, or conflicting applications that are already using your camera. This article helps you resolve camera detection issues so you can complete your session successfully.

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🔎Troubleshooting Common Issues

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Additional Tips:

  • Test your camera to confirm it’s functioning properly before starting the onboarding process.
  • Restart your browser completely after adjusting camera permissions to ensure settings take effect.
  • If using a corporate or school network, check with your IT team about firewall settings that might be blocking Talview’s camera access.
  • If the issue persists after trying all steps, try using a different browser (Chrome, Edge, or Firefox are recommended)