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Encountering a ‘Microphone not found’ error during onboarding can prevent you from proceeding with your assessment. This error typically occurs due to hardware connection issues, browser permission settings, incorrect input selection, or conflicting applications that are already using your microphone. This article helps you resolve microphone detection issues so you can complete your session successfully.

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🔎 Troubleshooting Common Issues

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Additional Tips

  • Test your microphone using your system’s sound settings to confirm input levels respond when you speak.
  • Restart your browser completely after adjusting microphone permissions to ensure settings take effect.
  • If using a corporate or school network, check with your IT team about firewall or device control settings that might be blocking microphone access.
  • If the issue persists after trying all steps, try using a different supported browser such as Google Chrome, Microsoft Edge, or Mozilla Firefox.
  • Restart your device if the microphone is still not detected after completing all troubleshooting steps.