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If you’ve applied for a role and are told to expect a call from Ivy, this article walks you through the entire experience from start to finish. Knowing what happens at each stage of the call can help you feel prepared and recognize that everything happening is a normal part of the process, not something to be concerned about. This article explains what happens from the moment your phone rings until the Ivy call ends, so you know exactly how the conversation will flow.

Step-by-step Guide:

  1. Receiving the call You’ll get an incoming call, usually from a US or UK number. This is expected. Answer the call as you would any normal phone call.
  2. Starting the conversation Ivy will introduce itself and explain the purpose of the call. Listen to the introduction before you begin answering.
  3. Answering the questions Ivy will ask you a series of questions in conversational English. These may cover screening, interview, availability, or scheduling topics. Answer each question naturally and clearly.
  4. Responding to follow-up questions Based on your answers, Ivy may ask follow-up questions to understand your responses better. This is a normal part of the conversation.
  5. Ending the call Once Ivy has gathered the required information, the call will end automatically. The full conversation usually lasts about 5 to 10 minutes.
Additional TipStay in a quiet place with good network coverage for the full duration so the conversation isn’t interrupted.