Why does my exam look too large, cut off, or blurry on my screen?

If parts of the exam page are cut off, buttons are hidden, or text looks too large or blurry, your display settings are likely the cause. High scaling (for example, 125% or 150%), a low screen resolution, or an extra monitor can stop the exam window from fitting your screen. This guide helps you adjust your display settings so the exam shows correctly in your browser or in Talview Secure Browser (TSB).

✅ Common Causes and Fixes

What Might Be Wrong	What You Can Do
Display scaling is set above 100% (Windows)	Go to Settings → System → Display → Scale and choose the Recommended option. Restart the browser or Secure Browser.
Display is set to “Larger Text” (Mac)	Go to System Settings → Displays and select Default instead of Larger Text. Restart the browser or Secure Browser.
Screen resolution is too low	Set your display resolution to at least 1280 × 720. Use the Recommended resolution if available.
Browser zoom is not at 100%	Press Ctrl + 0 (Windows) or Cmd + 0 (Mac) to reset the zoom before starting the exam.
An external monitor is connected	Disconnect any extra monitors and use a single screen. Multiple monitors are not supported.
Settings were changed after the exam opened	Close the browser or Secure Browser completely and open the exam link again so the new settings apply.
Still not displaying correctly	Contact support with a screenshot of the issue, your device model, and your display settings.

🛠 Final Check: Before You Start Your Exam

Scaling is set to Recommended (Windows) or Default (Mac)
Resolution is at least 1280 × 720
Browser zoom is at 100%
Only one screen is connected
The browser or Secure Browser was restarted after any change

👉 See TSB – Platform Compatibility and System Requirements for full display requirements.

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Why does my exam look too large, cut off, or blurry on my screen?

✅ Common Causes and Fixes

🛠 Final Check: Before You Start Your Exam

​✅ Common Causes and Fixes

​🛠 Final Check: Before You Start Your Exam

✅ Common Causes and Fixes

🛠 Final Check: Before You Start Your Exam