The registration window may occasionally remain open even after you confirm the Close Registration action. This issue is most often caused by configuration conflicts or synchronization delays. This article covers the most common causes and how to quickly fix them.Documentation Index
Fetch the complete documentation index at: https://docs.talview.com/llms.txt
Use this file to discover all available pages before exploring further.
🔎 Troubleshooting Common Issues
| Issue | How to Fix It |
|---|---|
| Backend update delay | Refresh the page after 30–60 seconds. Close registration once again if still visible. |
| Another user opened or extended registration simultaneously | Confirm that no other recruiter is editing the registration window at the same time. Action conflicts may prevent closure. |
| Registration end date/time already in the future | Ensure the window’s end time is not preventing it from closing. Update the end date to the current time and retry. |
| Permissions mismatch | Ensure the user has the correct role to close registration. Update permissions if needed. |
| Incorrect system time on user device | Rare scenario where local system time conflicts with server time. Sync your device time and retry. |