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Recruiters rely on workflow templates to quickly set up standardized hiring processes across multiple job roles, but occasionally these templates may fail to load or appear unavailable within the Workflow Tools platform. This article helps recruiters identify the root causes of template loading issues and provides step-by-step solutions to restore access to workflow templates.

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🔎 Troubleshooting Common Issues

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Additional Tips

  • Refresh the browser page before attempting to load templates again, as temporary glitches may resolve with a simple refresh.
  • Keep a record of which specific templates are failing to load, including template names and error messages, to provide detailed information when reporting to support.
  • Ensure that the workflow being created aligns with the scope and type of templates available, as application-scoped workflows may only display compatible templates.