Why was I marked as a ‘No Show’ even though I joined the session? - Talview Docs

After completing an interview, you may sometimes see your attendance marked as “No Show” in the system, even though you joined the session. This can cause confusion for recruiters reviewing attendance and may delay the evaluation process. This article helps diagnose why this happens and how to resolve it.

🔎 Troubleshooting Common Issues

What might be wrong	How to fix it
Multiple devices or login mismatch	If you attempted to join from multiple devices or with an email ID not mapped to the workflow, your presence may not have been recorded correctly. Always join with the account/email tied to the interview invite.
Connectivity issues during session start	If you briefly lost internet connection while joining, the system may not have logged your entry. Refresh your browser, rejoin promptly, and notify the recruiter that you were present.
Session not refreshed in recruiter dashboard	Sometimes the recruiter dashboard doesn’t sync immediately. Ask the recruiter to refresh their view or check the Interview Room logs to validate your join/leave times.
Calendar invite mismatch	If the interview was rescheduled but you joined using the old calendar invite, the system might have logged it as the wrong session. Always confirm the latest invite and link from your calendar or Talview portal.
System or tracking delay	On rare occasions, attendance sync may be delayed. Wait a few minutes and check again. If it persists, escalate to Talview Support with session details.

Additional Tips

Always join interviews from the official Talview link in your calendar invite.
Log in 5–10 minutes early to account for connectivity or setup issues.
Use the same email ID/account as the one registered in the recruiter’s workflow.
Avoid switching devices during the session unless instructed by support.
If you experience delays or glitches, immediately notify the recruiter via email or Notification Inbox.

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