Why is the “Invite” option disabled during a Live Interview? - Talview Docs

If evaluators are unable to invite additional panel members during a Live Interview, it usually means the “Invite” option is disabled for their role, organization, or the session template. This guide walks you through common causes and step-by-step solutions to restore this functionality.

🔎 Troubleshooting Common Issues

What Might Be Wrong	What You Can Do
Organization-level restriction	Contact your admin to confirm that “Invite” is not globally disabled.
Feature not reflected after enabling	Log out and rejoin the session. Refresh the People tab to view updated permissions.
Browser cache or session issue	Clear your browser’s cache and cookies, then rejoin the Interview.
Joined with incorrect role (co-evaluator, not host)	Ensure that you have joined as a host or panel member. Co-evaluators may not see the Invite control.
Template not updated	Log out and rejoin the session after enabling. Refresh the People tab.

Note : Guest Evaluators require a whitelisted domain before they can be added via the Invite feature.

Additional Tips

Use a supported browser (latest version of Chrome or Edge) for real-time updates.
Invites to in-house evaluators are sent directly, whereas guest evaluators require a whitelisted domain. Contact your admin if the domain isn’t whitelisted.

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