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After an interview, you may expect to receive a post-interview summary email containing session details, candidate information, and evaluation reminders. If you don’t receive this email, it can delay timely feedback and reduce visibility into the candidate’s next steps. This article helps diagnose why the summary email may not have been received and what actions you can take to resolve it.

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🔎 Troubleshooting Common Issues

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Additional Tips

  • Confirm with recruiters whether post-interview summary emails are enabled for your workflow.
  • Review your organization’s policy on email vs in-app notifications so you know where to expect updates.
  • If you frequently don’t receive summaries, report the issue so the admin can review the configuration.