Why is the evaluation form submitted but not visible to the recruiter?

🔎 Troubleshooting Common Issues

What might be wrong	How to fix it
Form saved but not submitted: The form stores responses locally; recruiters can only view forms once “Submit” is clicked.	Always ensure you click Submit at the end of the evaluation. Wait for the confirmation message that your form has been successfully submitted.
Form submitted under the wrong workflow step: If the evaluation was tied to an incorrect step, recruiters may not find it under the candidate’s profile.	Double-check the interview step before starting the evaluation. If submitted incorrectly, notify the recruiter so the feedback can be reassigned.
Connectivity or browser issues: Poor internet connection or unsupported browsers may prevent your form from being synced to the platform.	Use a stable connection and the latest version of Chrome or Edge. Refresh only after confirming connectivity.
Role or permission mismatch: In rare cases, if your permissions are restricted, your form may save but not display to recruiters.	Contact your admin to confirm your role has evaluation submission rights.
System processing delay or outage: Occasionally, evaluations take time to sync or may be delayed due to platform downtime.	Wait a few minutes and refresh. If the evaluation still doesn’t show, reach out to Talview support.

Save periodically during long evaluations but always remember to click Submit at the end.
Capture a screenshot of the submission confirmation message in case of disputes.
If recruiters still cannot see your evaluation, share the session details (candidate name, workflow, interview date) with Talview support.

🔎 Troubleshooting Common Issues