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Interviewers play a critical role in recruitment drives, and timely notifications ensure they’re prepared and informed when added to a drive. When an interviewer doesn’t receive the expected notification email after being added to a drive in Talview’s Workflow Tools, it can lead to confusion, missed interviews, and coordination challenges. This article helps interviewers troubleshoot notification delivery issues and ensure seamless communication during drive management.

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🔎Troubleshooting Common Issues

What might be wrongHow to fix it
Email address is incorrect or outdatedVerify the interviewer’s email address in their profile settings. Ask the recruiter to confirm the correct email was used when adding the interviewer to the drive.
Notification went to spam or junk folderCheck the spam, junk, or promotions folder in the email inbox.
Email server issues or firewall restrictionsContact the IT department to ensure Talview’s email notifications aren’t being blocked by corporate firewalls or email security settings.
Request whitelisting of Talview notification emails.
System delay or processing issueWait 15-30 minutes for the notification to arrive, as there may be a processing delay.
If the notification still doesn’t arrive, contact the recruiter to resend the drive invitation.

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Additional Tips

  • Confirm with the recruiter that the interviewer was successfully added to the drive by checking the drive dashboard and interviewer list.
  • Contact Talview support if notification issues persist across multiple drives or interviewers, as this may indicate a platform-level configuration issue.