System Setup & Requirements
Running in Incognito Mode: Why It Fails – Troubleshooting Guide
If you’re using Incognito Mode in Chrome, your test may not run as expected. Some permissions and settings don’t carry over, which can block camera, microphone, or screen sharing access.
✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Chrome blocks camera/mic access in Incognito | Switch to a regular Chrome window and access the test from there. |
| Site permissions reset in Incognito | Use a non-private window where permissions can be saved. |
| Third-party cookies or extensions are disabled | Open in regular mode where cookies and site data are retained. |
| Pop-up blockers or strict privacy settings interfere | Try again in standard mode to avoid these restrictions. |
| Browser session not saving storage/cache | Session data is required for test stability—use regular mode. |
- Review: Chrome Site Permissions
- Check: Browser Compatibility Requirements*
✅ Final Check: Use a Standard Chrome Window
Make sure:- You’re in a regular (non-incognito) Chrome window
- Camera, microphone, and screen permissions are allowed
- Site URL starts with
https://
🆘 Need More Help?
If the issue continues:- Share a screenshot showing the browser window and URL bar
- Contact Talview Support and mention you’re seeing issues in Incognito