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✅ Common Causes and Fixes

What Might Be WrongWhy It Happens
Camera or mic doesn’t workSafari has strict privacy defaults and limited support for live media access (WebRTC).
Screen sharing fails to startSafari doesn’t fully support screen sharing protocols required by the platform.
Permissions seem brokenEven when you allow access, Safari may not pass those permissions properly to the platform.

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✅ Final Check: Switch to a Supported Browser

Switch to one of these fully supported browsers for a smooth experience:
  • Google Chrome (Recommended)
  • Mozilla Firefox
  • Microsoft Edge
👉 Download Chrome 👉 Download Firefox 👉 Download Edge These browsers ensure everything—camera, mic, screen sharing—works exactly as expected.

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🆘 Need More Help?

Still unsure?
  • Share a screenshot of the issue you’re facing
  • Let Talview Support know which browser and macOS version you’re using
We’ll help you get set up quickly on a supported browser.