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If you’re unable to share your screen during a test or interview, it might be due to restrictions set by your system administrator or IT policy. This can prevent the platform from verifying your activity, which may result in delays, auto-cancellation of the session, or disqualification. Follow the steps below to identify and resolve the issue quickly.

✅ Common Causes and Fixes

🔐 For macOS Users: Grant Screen Recording Access

  1. Go to System Settings > Privacy & Security > Screen Recording
  2. Enable access for your browser (e.g., Chrome or Edge)
  3. Restart the browser after enabling

Additional Troubleshooting:

Still facing issues? Try these:
  • Restart your browser and system
  • Join the session using Google Chrome, Microsoft Edge or Firefox (recommended)
  • Check if screen recording is allowed in your OS settings (especially on macOS)

🛠 Final Check: Test Your Screen Sharing

Before joining your interview, ensure that your system allows screen sharing. 👉 Run a Screen Share Test to confirm it’s working correctly. You should be able to select and share your entire screen or a specific window.