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Feature Document

1. Overview

Talview integrates with Lemon Squeezy, a Merchant of Record (MoR) platform, to simplify payments and tax compliance for exams, assessments, and certification bookings. With this integration: Candidates can pay seamlessly using Lemon Squeezy’s checkout. Talview automatically tracks payment status and updates candidate bookings. Global tax compliance (VAT, GST, sales tax) is handled by Lemon Squeezy.

2. How the Integration Works

a. Booking & Payment Flow

  1. Candidate Books an Exam → Candidate selects exam slot on Talview.
  2. Payment via Lemon Squeezy → Candidate is directed to a Lemon Squeezy checkout page.
  3. Transaction Completion → Lemon Squeezy processes payment, applies taxes, and confirms success or failure.
  4. **Talview Updates Booking: **
  • If Payment Successful → Candidate booking is confirmed.
  • If Payment Failed → Lemon Squeezy keeps the candidate on their portal on immediate failure and candidate can reattempt by changing payment method.
  • If Payment Pending → Booking stays on hold for 15 mins. If the payment confirmation is not sent by Lemon Squeezy within 15 mins, we cancel the booking.

b. Taxes & Compliance

  • Lemon Squeezy automatically detects candidate’s location and applies correct VAT/GST/sales tax. Tax receipts and invoices are shared directly with candidates.
  • Tax receipts and invoices are shared directly with candidates.

3. Supported Countries & Payment Methods

Countries Supported for Purchases

Lemon Squeezy allows purchases from almost all countries globally, except the following restricted list: Unsupported countries include (Lemon Squeezy Docs):
  • Central African Republic
  • Cuba
  • Democratic People’s Republic of Korea
  • Democratic Republic of the Congo
  • Eritrea
  • Guinea-Bissau
  • Iran
  • Iraq
  • Lebanon
  • Libya
  • Mali
  • North Korea
  • Russian Federation
  • Somalia
  • South Sudan
  • Sudan
  • Syrian Arab Republic
  • Yemen

4. Available Payment Methods by Country

Below are the supported methods, available today
  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay - accepted globally. (Lemon Squeezy Docs)
  • PayPal: Available broadly, with global coverage.
**In Talview Roadmap: **
  • **Digital Wallets: **
    • Apple Pay (Safari only)
    • Google Pay (Chrome only)
    • Amazon Pay
  • Bank Debits: Such as ACH; region-specific availability.