This article provides comprehensive guidance for logging into Talview’s Workflow Tools platform. This article guide covers both standard email-based login and Single Sign-On (SSO) authentication, along with troubleshooting steps for common login issues.

Login Methods Overview

Talview’s Workflow Tools offers two distinct login pathways:
  • Email ID Login: Standard authentication using registered email address and password.
  • SSO Login: Single Sign-On integration for organizations with enterprise authentication systems.

Method 1: Email ID Login (Standard Authentication)

1. Access the Login Page

  • Navigate to the Workflow Tools login portal.
  • Locate the login form on the main page.

2. Enter Credentials

  • Enter your registered email address in the “email” field.
  • Check your registered email for the verification code.
  • Enter the code in the verification field when prompted.

3. Submit Login Request

  • Click the “Login” or “Sign In” button.
  • Complete the authentication process.

4. Access Granted

  • Upon successful authentication, you will be redirected to the Workflow Tools dashboard.

Method 2: SSO Login

Step-by-Step Process:

***Add Arcade video***

1. Access the Login Page

2. Access SSO Option

  • On the login page, click the “SSO Login” button.
  • Ater entering your email address, the SSO provider will automatically authenticate and grant access Workflow Tools.

Common Login Issues and Troubleshooting

1. Incorrect verification code issues

Issue: OTP verification fails or shows as incorrect. Troubleshooting Steps:
  • Verify that you’re entering the most recent verification code received.
  • Check your email’s spam/junk folder for the OTP message.

2. Resend verification code

Process:
  • Look for the “Resend verification code” link or button on the verification screen.
  • Click to request a new verification code.
  • Wait for the new code to arrive via email.
  • Enter the newly received code.

3. Incorrect Password Issues

Issue: Password authentication fails Troubleshooting Steps:
  • Check for any typing errors or extra spaces
  • Ensure you’re using the correct password case sensitivity
  • Confirm you’re entering the password associated with the specific email address
Important LimitationThere is no password reset or change functionality available within the login flow.