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Talview allows recruiters to configure automation rules at the assessment step to automatically assign evaluators when candidates are added to the step. If evaluators are not auto-assigned, it is usually due to rule configuration, trigger conditions not being met, or rule activation issues.

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🔎 Troubleshooting Common Issues

What might be wrongHow to fix it
Automation rule is not activatedOpen the assessment step → Automation side panel → ensure the rule is visible in the current automations section in the side panel
Rule created for the wrong assessment stepConfirm the automation is configured for the correct assessment step in the workflow. Automations are step-specific.
Incorrect trigger selectedEnsure the trigger is set to Assessment invite sent. Other triggers will not auto-assign evaluators on candidate tagging.
Candidate assessment invite not sentAuto-assignment works only when the assessment invite is sent. Send the invite to trigger the rule.
Rule created after candidates were addedAutomation rules apply only to future actions. Re-add the candidate to the assessment step or resend the invite.
User does not have permission to assign evaluatorsEnsure the logged-in user has recruiter-level permissions to configure and apply evaluator assignments.

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Additional Tips

  • Check Current Automations Open the automation side panel and verify the rule appears under Current Automations for the assessment step.
  • Test with a new candidate Add a new candidate to the assessment step and send the assessment invite to confirm the rule is working as expected.
  • Avoid conflicting rules Ensure there are no multiple automation rules that may override or conflict with evaluator assignment behavior.
  • Refresh after activation Refresh the page after activating the rule to ensure it is fully applied.