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The evaluation form in Talview’s Workflow Tools may fail to save responses for many reasons - from simple client-side problems (browser, connectivity) to server-side issues (validation, permissions, database). The table below lists common causes and straightforward fixes to help you quickly diagnose and resolve the problem.

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🔎 Troubleshooting Common Issues

Additional Tips:
  • Train evaluators to save frequently and avoid long idle periods.
  • Use supported browsers (Chrome latest recommended) and keep them updated.
  • Avoid using browser back/forward during saves; prefer explicit Save buttons.
  • Keep attachments under platform limits and compress large files.
  • Review release notes before deployments and test evaluation workflows after upgrades.
  • Enable autosave/drafts where available so partial work is preserved.
  • Maintain a checklist for required fields within each evaluation template to reduce validation-related failures.