✅ Common Causes and Fixes
| What Might Be Wrong | What You Should Do |
|---|---|
| You have access to multiple workspaces | Check the top of the screen or workspace switcher dropdown. Try switching to your intended workspace manually. |
| The wrong account is cached in your browser | Log out, open an Incognito/Private window, and log in again with the correct account. |
| Your email ID is shared across multiple organizations | Talview may log you into the default org tied to your SSO or email. Ask your admin to confirm which org(s) you’re invited to. |
| No access to the expected workspace | Contact the admin of your organization and request access using your correct email. They may need to send you an invite. |
Best Practices
- Always use the correct email or SSO method when logging in
- If you’ve recently changed orgs or joined a new one, ask the admin to verify your access
- Avoid using shared or pre-used browser sessions when switching between orgs