🚫 Weak Wi-Fi Signal – How to Test and Improve Your Connection

✅ Common Causes and Fixes

What Might Be WrongWhat You Can Do
You’re far from the routerMove closer to your router or into the same room. Walls and floors can weaken the signal.
Router is obstructed or buriedPlace the router in an open, central location—avoid cabinets or corners.
Too many devices connectedDisconnect unused devices or ask others to pause streaming/gaming temporarily.
Using the 2.4 GHz band onlySwitch to the 5 GHz band for faster, more stable connections (if your router supports it).
Router or device is outdatedRestart your router. If the issue persists, consider a hardware upgrade.
Interference from appliancesMove away from microwaves, cordless phones, and Bluetooth devices which may interfere with Wi-Fi.
Still getting signal drops or slowness? Try these:
  • Switch to a Wired (LAN) Connection*
  • Advanced Wi-Fi Setup Tips for Live Assessments*
  • Browser & Device Compatibility Guide*

🌐 Final Check: Test Your Wi-Fi Strength

Before starting your session, make sure your signal is strong and stable. 👉 Run a Wi-Fi Signal Strength Test Look for:
  • Signal Strength: Excellent or Good
  • Download Speed > 5 Mbps
  • Upload Speed > 2 Mbps
  • Ping < 100ms
If you’re on mobile or a laptop, walk around and test in different areas of your home to find the strongest spot.

🆘 Need More Help?

If you’re still experiencing signal issues: We’re here to help you get connected smoothly and successfully.