What might be wrong | What you can do |
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Browser permissions not granted (Chrome, Firefox, Edge, etc. | Check Browser Site Settings: a. For Chrome: Click the lock icon to the left of the URL in the address bar. Go to “Site settings.” Look for “Screen” or “Camera and microphone” and ensure it’s set to “Allow.” b. For Firefox: Click the lock icon, then “More information.” Go to the “Permissions” tab and ensure “Share the screen” is set to “Allow.” c. For Edge: Click the lock icon, then “Permissions for this site.” Ensure “Screen” is set to “Allow.” d. Restart your browser after making changes. |
Windows Privacy Settings Restricting Screen Recording: Windows has built-in privacy settings that can block applications from accessing your screen. | Adjust Windows Privacy Settings: a. Go to Start > Settings > Privacy & security > Screen recording (or “Camera” under “App permissions” for older Windows versions) b. Ensure that “Screen recording access” is “On.” c. Under “Let apps access your screen recordings,” ensure that the browser you are using for Talview (e.g., Google Chrome, Microsoft Edge) is toggled ON. d. If you are using a desktop application for Talview, ensure that application is also allowed access. |
Multiple Monitors or Specific Monitor Selection Issues | Ensure Correct Monitor Selection: a. When prompted to share your screen, carefully review the options. You should see thumbnails or names of your connected displays. b. Select the specific monitor you intend to share. c. If you’re sharing an application window, make sure that window is actively open and visible on your screen. |
Browser Extensions causing conflicts | Disable Browser Extensions: a. Temporarily disable all browser extensions, especially those related to privacy, ad-blocking, or screen recording. b. Test screen sharing again. If it works, re-enable extensions one by one to identify the culprit. |