If youβre unable to share your screen during a test or interview, it might be due to restrictions set by your system administrator or IT policy. This can prevent the platform from verifying your activity, which may result in delays, auto-cancellation of the session, or disqualification. Follow the steps below to identify and resolve the issue quickly.
What Might Be Wrong | What You Can Do |
---|---|
Device is managed by an organization (school/work) | Use a personal device if possible, or request temporary access permissions from your IT team. |
Browser lacks screen share permissions | On Google Chrome, click the π lock icon in the address bar > Select Site settings > Set Camera, Microphone, and Screen sharing (if visible) to Allow > Refresh or restart the browser for changes to apply. On Microsoft Edge, click the π lock icon in the address bar > Choose Permissions for this site > Set Camera, Microphone, and Screen sharing (if available) to Allow > Restart the browser for changes to apply. On Mozilla Firefox, visit the site > When prompted, select the screen/window/tab to share > Click Allow to confirm sharing > Make sure youβre not using Private Mode, as screen sharing is blocked there. |
Security software blocking screen capture | Temporarily disable or configure antivirus/firewall settings to allow screen sharing. |
Screen share not enabled for virtual desktops or remote sessions | Try using a direct system (not through Remote Desktop, Citrix, or similar environments). |
Outdated browser or OS restrictions | Update your browser and operating system to the latest versions. |