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✅ Common Causes and Fixes

What Might Be WrongWhat You Can Do
Device is managed by an organization (school/work)Use a personal device if possible, or request temporary access permissions from your IT team.
Browser lacks screen share permissionsOn Google Chrome, click the 🔒 lock icon in the address bar > Select Site settings > Set Camera, Microphone, and Screen sharing (if visible) to Allow > Refresh or restart the browser for changes to apply.
OnMicrosoft Edge , click the 🔒 lock icon in the address bar > Choose Permissions for this site > Set Camera, Microphone, and Screen sharing (if available) to Allow > Restart the browser for changes to apply.
On Mozilla Firefox, visit the site > When prompted, select the screen/window/tab to share > Click Allow to confirm sharing > Make sure you’re not using Private Mode, as screen sharing is blocked there.
Security software blocking screen captureTemporarily disable or configure antivirus/firewall settings to allow screen sharing.
Screen share not enabled for virtual desktops or remote sessionsTry using a direct system (not through Remote Desktop, Citrix, or similar environments).
Outdated browser or OS restrictionsUpdate your browser and operating system to the latest versions.
Still facing issues? Try these:
  • Restart your browser and system
  • Join the session using Google Chrome, Microsoft Edge or Firefox (recommended)
  • Check if screen recording is allowed in your OS settings (especially on macOS)

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🔐 For macOS Users: Grant Screen Recording Access

  1. Go to System Settings > Privacy & Security > Screen Recording
  2. Enable access for your browser (e.g., Chrome or Edge)
  3. Restart the browser after enabling

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🛠 Final Check: Test Your Screen Sharing

Before joining your interview, ensure that your system allows screen sharing. 👉Run a Screen Share Test to confirm it’s working correctly. You should be able to select and share your entire screen or a specific window.