Skip to main content
If you or your candidates are seeing “undefined” where the estimated duration should appear in an assessment invite or reminder email, this is usually because the section time hasn’t been set for that assessment in Talview. In this article, you will resolve the issue and ensure candidates see the correct duration in their emails.

​
🔎 Troubleshooting common issues

Additional Tips
  • After setting the section time, send a test invite to yourself to confirm the estimated duration appears correctly and is readable (for example, 30 mins or 1 hr 15 mins).
  • Emails that have already been sent will not be updated. Only new invites sent after the change will reflect the duration.
  • If the duration field is missing and no section time is needed for the assessment, no fix is required - this is working as intended.