✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Your internet is slow or unstable | Restart your modem/router. If possible, switch to a wired (LAN) connection. |
| Weak Wi-Fi signal | Move closer to your router or change to a stronger network. |
| VPN or proxy is interfering | Disable VPN/Proxy* and try again. |
| Using a school or office network | Contact your IT team to whitelist Talview domains or use a personal hotspot. |
| Multiple background apps | Close apps like video streaming, cloud backups, or downloads. |
| Your browser is outdated | Update to the latest version of Google Chrome, Microsoft Edge, Safari or Firefox |
| Security software is blocking access | Temporarily disable or allow Talview through your firewall/antivirus. Ask IT for help if needed. |