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Before you begin your Ivy assessment on Talview’s platform, it is essential to verify that your internet connection meets the minimum requirements for a smooth experience. This checklist will guide you through the network testing process to ensure you are ready.

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Run the Talview Network Speed Test

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Access the Speed Test

Visit the Talview Speed Test at https://speed.talview.com to check your internet connection. This test is designed to measure the network speed between your device and Talview’s servers.

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Start the Test

Click the Start button on the testing tool to begin checking your internet connection. Wait while the system analyzes your network performance.

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Understanding Your Test Results

After the test finishes, you will see results in four key areas:

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Ping (Latency)

Ping shows how fast data travels from your device to the server and back. A lower ping means a quicker connection, which is important for a smooth assessment experience.
  • Recommended: 50ms or lower
  • Warning threshold: 30ms

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Jitter

Jitter tells you how stable your connection is. Lower jitter means fewer interruptions during your online assessment, helping to ensure better performance.
  • Recommended: 30ms or lower

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Download Speed

Download speed shows how quickly you can receive data from the internet. Ensure this speed is high enough for general online activities and video streaming.
  • Minimum: 5 Mbps
  • Recommended: 5 Mbps or higher for smooth video and real-time interaction

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Upload Speed

Upload speed shows how fast you can send data to the internet. Check that this speed is adequate for interactive tasks and data sharing during your assessment.
  • Minimum: 5 Mbps
  • Recommended: 5 Mbps or higher

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What the Network Test Checks

When you click Start, Talview’s system automatically tests the following:
  • Connectivity: Verifies that your device is online and able to connect to Talview’s servers
  • Bandwidth: Checks if your internet speed is sufficient for video streaming and real-time interaction
  • Latency: Measures how quickly data travels between your device and Talview’s servers

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Troubleshooting Failed or Warning Results

If your test shows a warning or failure, follow these steps to improve your connection:
  • Use a wired connection instead of Wi-Fi if available
  • Close apps and tabs that use the internet heavily, such as Zoom, Netflix, or YouTube
  • Avoid VPNs, as they may increase latency
  • Restart your modem or router before retrying the check
  • Sit closer to your Wi-Fi router if you are on wireless
  • Avoid public networks for better security and stability
  • Ensure no background apps are consuming data if using a mobile hotspot

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Understanding Specific Errors

  • Connectivity fails: You are not connected to a stable internet source
  • Bandwidth is low: You may experience frozen video or delayed audio due to a congested or limited-speed network
  • Latency is high: You may face choppy video or audio echo due to data delays

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When to Retest

Click Retest if:
  • You have made any network changes, such as switching to mobile data or a different Wi-Fi network
  • You closed apps or restarted your router
  • Your initial test showed a warning or failure

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Additional Network Checklist

Before starting your Ivy assessment, complete these additional checks:
  • Run the system check at least 15 minutes before your scheduled assessment
  • Do not switch devices or networks once you have started the session
  • Avoid corporate or restricted Wi-Fi networks, as these may have firewalls or limitations that could disrupt your assessment
  • Use a personal device if possible to avoid security settings and firewalls from employer-provided devices
  • Ensure camera and microphone permissions are allowed in your browser