Ivy AI does not respond during an AI-powered interview

When you’re attending an AI-powered interview and Ivy AI stops responding or doesn’t respond to your answers, this can disrupt your experience. This usually happens due to microphone permissions, browser compatibility, or connectivity issues. This article helps you troubleshoot common technical issues that prevent AI interaction.

🔎 Troubleshooting Common Issues

What might be wrong	How to fix it
Microphone permissions are blocked	1.Check your browser’s address bar for a microphone icon. 2.Click and select `Allow`to grant microphone access. 3.Refresh the page and resume your interview.
Browser is not compatible	Use Google Chrome (recommended) or Microsoft Edge. Avoid Safari, Firefox, or mobile browsers as they may not fully support AI interview features.
Microphone is muted or disconnected	Check your system settings to ensure your microphone isn’t muted. If using an external microphone, verify it’s properly connected and selected as the default input device.
Your response was too long or off topic	Keep your answers focused and within the suggested time limit. Ivy AI may pause if responses exceed processing capacity or don’t align with the question.
Poor internet connection	Test your connection speed. You need at least 2 Mbps for stable AI interaction. Move closer to your router or switch to a wired connection if possible.
Background noise is interfering	Move to a quiet location. Background noise or multiple voices can prevent Ivy AI from processing your responses correctly.
Browser cache is causing conflicts	Clear your browser cache and cookies, then restart your browser. Navigate back to your interview link to continue.
Pop-up blockers are enabled	Disable pop-up blockers for the Talview domain. Some AI interview features require pop-ups to function properly.
Multiple browser tabs are open	Close unnecessary tabs and applications. Having too many tabs open can slow down your browser and affect AI processing.

Additional Tips:

Speak clearly and at a moderate pace to help Ivy AI process your responses
Wait a few seconds after Ivy AI asks a question before responding
Avoid interrupting Ivy AI while it’s speaking or processing
Check if your antivirus or firewall is blocking the interview platform
Try restarting your computer if issues persist after trying other solutions

Candidate FAQs - Ivy interviews Mic Troubleshooting - Ivy (AI Interviewer) cannot hear me

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Ivy AI does not respond during an AI-powered interview

🔎 Troubleshooting Common Issues

​🔎 Troubleshooting Common Issues

🔎 Troubleshooting Common Issues